Industries Served

Bator Training & Consulting, Inc. (BTC) is a management consulting firm that focuses on aligning the Brand, Culture, and Strategy of service-based businesses. These are businesses where the customer or member experience is as or more important than the actual product.

BTC assists organizations that attract both discretionary and non-discretionary consumer spending. In other words, small businesses you visit for fun or because you want to like restaurants and those you have to patronize like a dentist’s office.

Here are some of the common industries BTC serves with its unique small business consulting services:

Discretionary

Discretionary Industries
 

  • Fitness

  • Health and Wellness

  • Home Repair and Remodel

  • Hotels

  • Restaurants and Bars

  • Other Hospitality Businesses

Non-Discretionary

Non-Discretionary Industries
 

  • Banks

  • Credit Unions

  • Financial-Advisors

  • Health Care Professionals and Providers

  • Hospitals

  • Real-Estate

BTC’s services are not limited to these industry categories. Our B+C+S Formula applies to any business but particularly to those where the customer experience is critical to success.